Business

Two Clocks, One Office: Nicholas Mukhtar on the Generational Divide Behind Burnout

Executive burnout is usually explained as a story about overwork. Nicholas Mukhtar tells a different one. He sees a collision between two workplace philosophies, one shaped by decades of grind-it-out effort and another built by a generation that has recalibrated what effort should look like.

The friction is concrete and daily. Mukhtar describes sitting inside client offices and watching it unfold. “I’ll be sitting in an office and the CEO will be there at six, 7:00 working still,” he said, “and the 22, 23-year-olds are all out of the office by 4:30, 5:00.” Repeated across weeks and months, that gap breeds a resentment he considers one of the most underappreciated drivers of burnout at the top. The issue runs deeper than workload. What wears leaders down is the growing sense that the values that built an organization are no longer shared by the people inside it.

Both generations are burning out, in fact, just for different reasons and on different timelines. A Talker Research study found that Gen Z and millennial workers hit peak burnout at an average age of 25, roughly 17 years earlier than the broader American workforce average of 42. Older leaders and younger employees are exhausting themselves in parallel, with little shared vocabulary for talking across the gap.

Mukhtar resists blaming younger workers. Their difference, as he reads it, is about method rather than motivation. “It’s not that there’s not a willingness to work,” he said, “but I think it’s just they want to work differently.” A 22-year-old leaving at 4:30 is not necessarily disengaged. They may simply reject the assumption that presence past dark equals commitment.

That reframing matters, because it changes the fix. If burnout were purely a workload problem, the answer would be fewer hours. If it is partly a values-translation problem, the answer is conversation, the kind that surfaces what each side actually expects instead of letting the resentment compound in silence.

The stakes are not abstract. Leadership burnout climbed from 52% of leaders in 2023 to 56% in 2024, and the cost of replacing a burned-out executive can run upward of $600,000 once recruitment, lost productivity, and institutional knowledge are counted. Left unaddressed, the generational standoff carries a real price.

Mukhtar’s conclusion is characteristically plain. Whether the divide can be bridged depends almost entirely on whether leadership stops assuming and starts asking. Two clocks in one office do not have to mean two armies. They can mean two definitions of effort that no one has bothered to reconcile out loud.